Welcome to the Little Coffee Bean Support Workspace. This is our internal hub for team collaboration, documentation, and operational excellence.

What This Space Is For

The Support Workspace is designed exclusively for internal use by the Little Coffee Bean team. Here you’ll find:

• Standard Operating Procedures (SOPs) – Step-by-step guides for every aspect of our operations, from barista training to equipment troubleshooting

• Policy Documents – Company policies, compliance guidelines, and staff procedures aligned with UK law and ACAS standards

• Contracts & Legal – Franchise agreements, employment contracts, and other legal documentation

• Strategy Development – Business planning, growth initiatives, and operational improvements

• Training Materials – Resources for staff development, mystery shopper criteria, and consistency checks

Who Can Access This Workspace

Access is limited to Little Coffee Bean team members, franchisees, and authorized partners. This ensures our internal processes, strategies, and sensitive information remain confidential and secure.

Not a Public Resource

This workspace is not for customer-facing content, public announcements, or external communications. For customer inquiries, brand information, and public-facing support, please direct people to our main website at littlecoffeebean.co.uk.

How to Use This Space

Browse our organized sections to find the resources you need. All documentation is structured clearly with headings, checklists, and actionable steps to ensure consistency across all Little Coffee Bean locations.

If you can’t find what you’re looking for or have questions about our procedures, reach out to management or your team lead.

Questions?

For internal support matters, contact your manager or the operations team. For customer support inquiries, direct customers to our main website or customer service channels.